Question 1

What payment methods do you accept?

Accepted Answer

To secure your reservation, we require a deposit that is part of the total tour price, payable via international wire transfer (no additional fees) or PayPal (includes an 8% processing fee). The remaining balance can be paid on the day of the tour, either in cash (USD) or by wire transfer before the experience. Once your deposit is received, you'll receive a written confirmation with all the details of your tour, and your date is fully secured. With over 15 years operating in Papagayo Gulf and 25,000+ satisfied guests, you can book with complete peace of mind.

Question 2

What's included in the catamaran tour?

Accepted Answer

Your premium experience includes the full private catamaran with professional crew, a private chef preparing fresh meals onboard, an open bar with premium liquor, beer, wine, and cocktails (all unlimited), snorkeling gear, water activities, and stops at the most beautiful spots in Papagayo Gulf. No hidden costs, no surprises, everything is taken care of so you only worry about enjoying.

Question 3

Is this a private tour or shared with other guests?

Accepted Answer

Every catamaran tour is completely private, only your group onboard. This is what sets us apart from typical group tours: you get the boat, the crew, and the chef exclusively for your party. Your day, your pace, your experience, whether it's a romantic getaway, a family celebration, or a group of friends.

Question 4

Why is the catamaran tour priced the way it is?

Accepted Answer

Our catamaran tours range from $1,950 to $6,000 because this is a fully private, all-inclusive luxury experience, not a shared boat ride. The price reflects a private catamaran, professional crew, private chef, premium open bar, water toys, and over 15 years of experience crafting flawless days at sea. When you split the cost across a group of 6 to 10 guests with absolutely everything included, our guests find it's one of the best values of their entire trip.

Question 5

What if the weather is bad or I need to cancel?

Accepted Answer

Cancellations more than 5 days before the tour receive a 100% refund of the deposit. More than 48 hours before, you get a 75% refund. If we ever need to cancel due to weather or operational reasons, you receive a full 100% refund, no questions asked. Your safety and experience always come first.

Question 6

How do I book and secure my date?

Accepted Answer

Dates fill up quickly, especially during peak season and for sunset tours. To lock in your preferred date, simply contact us and check availability and reserve with a deposit. Once confirmed, your date is fully secured and we handle every detail from there. We recommend booking as early as possible to guarantee your spot.

Question 7

Should I book directly with you or through Viator?

Accepted Answer

You'll find us on Viator and other platforms because that's where many travelers start their search, and we want to be there. However, booking directly with us gives you the best experience: faster responses, full flexibility to customize your day, and direct communication with our team from the moment you reserve until you step off the catamaran. Either way, you're getting the same premium private experience that has earned us over 25,000 satisfied guests in 15+ years.

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